Careers at e-End
e-End operates a secure facility in Frederick, MD and provides clients with the solution to the proper disposal of old electronics and the secure destruction of data that resides on electronic equipment removed from service.
One of the fastest growing segments of our nation’s waste stream is e-waste. Some researchers estimate that nearly 75 percent of old electronics are in storage, in part because of the uncertainty of how to properly dispose of these items and concern for the data that is on their equipment.
Our clients include federal government agencies, large corporations and a wide variety of other entities. In most cases, federal regulations require businesses of all sizes to use the types of services e-End offers. Our data destruction and electronic recycling services are certified to be performed properly and securely.
We have a friendly team oriented atmosphere and provide outstanding opportunity to gain knowledge especially in the areas of electronic environmental waste disposal and electronic testing & repair with the ability to grow within the organization.
All Applicants must be able to pass background security check and drug screening. For our company info go to www.eendusa.com EOE (e-End is an Equal Opportunity Employer). If you would like to be considered to be on our expert team, please email a cover letter and resume, and to email@example.com.
Customer Service Specialist
The Primary function for this position will be to provide high level customer service to current, and potential clients via telephone and email. Also to offer information on our specialized services and pricing of our services to individuals as needed.
Tasks to Be Performed:
Answer client phone calls and emails
Prepare proposals for clients.
Work with clients who visit our facility to have data destroyed or equipment recycled.
Contact, via phone and email current and inactive clients
Assist other team members as may be required
Greet and provide service to our walk-in clients
Additional task requests as needed
2+ years of experience in Business Relations, Business Sales, Federal and/or Corporate Experience in the area of IT or electronic systems is preferred.
Basic IT knowledge is a plus.
Familiarity with evaluating, preparing, and completing RFP’s and proposals.
Related Experience and success in customer service.
Proven oral and written communication skills including the ability to write, edit, and proofreading of proposals
Strong work ethic
Independent working and decisions making skills
Familiar with Microsoft Office (Word, Excel, PowerPoint) and Google G Suite
Easily adaptable to a fast-paced office environment
Working knowledge of the Internet and research skills
Capable of lifting up to 30 pounds (necessary when assisting clients who drop off equipment)
Applicants must be U. S. citizens or eligible to work in the United States.
Must be able to pass a background check including criminal check
Must be able to pass a drug test
Excellent working atmosphere, Hours 9-5, paid vacations, holidays, medical, and PTO Leave. $14.00 to $18.50 depending on experience. EOE. Send a cover letter and resume to firstname.lastname@example.org